1 Who you are agreeing with
Cammino is a registered business name of CD Global Holdings Corp., an Ontario corporation that operates the service.
You can write to us at PO Box 48006, 93 Dundas St W, Mississauga ON L5B 1H7, Canada, or by email at hello@mycammino.com.
These terms govern your use of mycammino.com and app.mycammino.com when you accept them through the account or service flow. They are an agreement between you and CD Global Holdings Corp. Our Privacy Policy explains how we handle personal information and your choices and rights. Accepting these terms does not replace any separate privacy consent required for a feature or waive your legal rights.
2 What Cammino provides
Cammino is a career guidance tool. You tell it about your situation, goal and job search, and it suggests possible barriers, occupations and next steps based on your information and published occupation data. A skill, licence or registration missing from your resume is not proof that you do not have it. Verify licensing requirements and your own eligibility with the responsible regulator.
Cammino does not provide legal or immigration advice, determine your permission to work, or advise you which immigration application to make. Refer questions about your permit, visa, status or eligibility to Immigration, Refugees and Citizenship Canada or an authorised immigration professional. Refer questions about professional registration to the responsible regulator. Career guidance and AI-generated text must not be used as a determination of your legal rights or status.
Cammino does not know what any employer actually decided. It cannot. What it produces is a set of ranked hypotheses drawn from what you told it and from published Canadian occupation data, which is what the product says on every report it produces.
Some parts of Cammino use an artificial intelligence model to read what you wrote and respond: resume readings, posting comparisons, interview answers and cover letters. AI output may be false, incomplete, misleading or out of date and is not individually reviewed by a professional before you receive it. Check factual claims and every statement about your experience, credentials and eligibility before relying on or sending an output. Do not submit invented information or use an output that misrepresents you.
Cammino does not promise you a job, an interview, a licence or any other outcome, and nobody at Cammino can promise you one.
3 Who may use Cammino
You must be at least 16 to use the current service or submit personal information. If you are under 16, do not sign up or submit information. If we discover an underage account, we close it and handle its information as explained in the Privacy Policy. Free accounts are available to people aged 16 and over. To buy a subscription or pack, you must have reached the age of majority in your province or territory and have authority to use the payment method. The service is for individuals seeking work in Canada. We are not currently accepting new users who reside in Quebec; this restriction does not remove any rights of existing Quebec users.
One account is for one person. Do not share an account, and do not create an account in somebody else's name.
You are responsible for keeping your password to yourself. Tell us if you think somebody else has it.
4 Your content and permissions
You retain the rights you have in the resume, answers, notes, messages and other content you provide. These terms do not transfer ownership of your content to us. We do not sell, rent or provide your content for advertising. You remain responsible for having the rights needed to submit third-party material, such as a job posting.
You give us a non-exclusive, royalty-free permission to host, copy, process, transmit and display your content only as needed to provide the features you request, operate and secure Cammino, moderate reports and comply with law. We may permit our service providers to do those things on our behalf, subject to appropriate restrictions. We display your selected profile fields to other members only as you choose and deliver your messages to the intended recipients. This permission does not allow us to reuse your resume for advertising or model training. It ends when the relevant content is deleted, except to handle limited retained copies and records as described in the Privacy Policy.
Each of the four AI features sends your resume text and the other material described in the AI notice and Privacy Policy to Anthropic when you make an informed request for that feature. We do not add your account name, account email or account ID, but your submitted text and diagnosis may contain identifying or sensitive information. Anthropic's Commercial Terms and incorporated Data Processing Addendum govern its processing and prohibit model training on our customer content. Its retention is separate from deletion of your Cammino account.
You can download your main account data and request deletion through the Profile screen. Additional access, correction and deletion requests can be made to hello@mycammino.com, including when you are unable to sign in. The Privacy Policy explains limited retained records, provider copies and backups; deletion is not an immediate erasure of every copy everywhere.
Do not upload material you lack permission to use or personal information about someone else without a lawful basis to share it. Remove unnecessary contact details, reference details, identity numbers and sensitive information. Cammino does not send applications to employers for you; review and decide what to send yourself.
5 The network and member conduct
The network is optional. If you enable your listing, other members can see the profile fields you choose to share and may ask to connect. Your private stored resume and work-status field are not displayed to members. Anything you put into a shared field or a message is visible to its audience, so do not put confidential information there.
There is no public feed, no posting box, no likes and no comments. You can send a message to somebody you are connected with, and that is the whole of it.
Do not use Cammino to harass, threaten, exploit or abuse anyone, discriminate unlawfully, advertise, recruit for a fee, impersonate someone, or send spam or deceptive messages. Do not ask another member for money, passwords, identity documents or immigration documents. Do not attempt to access another account, bypass security or service limits, or use automated requests to disrupt the service.
You can report a conversation using its report control. An authorised moderator may read the reported conversation, review relevant records, remove a photo or other offending content, and suspend or close an account where reasonably needed to enforce these terms or protect people. We log moderation access and actions. We restrict the reporter's identity, but cannot guarantee that another person will not infer it or that disclosure will never be legally required.
If we suspend or close your account, we tell you the reason unless doing so would compromise safety, an investigation or a legal obligation. You can ask for a review at hello@mycammino.com. Suspension does not remove your privacy rights. A restricted, justified record of a safety report may remain after account deletion as described in the Privacy Policy.
6 Free access and paid plans
Free diagnosis and early access. The browser-based diagnosis needs no account, card or payment and remains free. During free early access, each member receives ten AI readings per calendar month. Free monthly readings reset at 00:00 UTC on the first day of each month and do not accumulate. Your remaining allowance is shown in the application. No subscription or charge begins automatically.
When paid plans become available. The paid terms below apply only when we offer checkout and you expressly purchase a plan or pack. We will give existing members at least 30 days' notice before replacing the early-access monthly allowance with a one-time allowance of ten free readings. Existing members receive that one-time allowance on the changeover date; new members receive it when they join. Previous early-access usage does not reduce it. Free readings have no cash value, do not expire while the account remains open and cannot be transferred. Changes do not create a payment obligation.
Monthly subscription. The price is CAD $12 per month plus applicable taxes, shown as a total before you pay. The subscription begins when your first payment succeeds and continues until cancelled, with a charge each month on the billing date shown at checkout. If that date is absent in a month, billing occurs on its last day. You expressly authorise these recurring charges when subscribing. The plan provides up to ten successfully completed AI readings per calendar day, resetting at 00:00 UTC. Unused daily capacity does not carry forward. This is a daily limit, not unlimited use. There are no automatic usage overage charges.
One-time packs. A pack costs CAD $9 plus applicable taxes and gives ten AI readings. A pack is a single purchase and does not renew. Purchased readings do not expire, cannot be transferred, and are not removed merely because you cancel a subscription. We use your applicable free allowance first and then subscription capacity; pack readings are used only when no included capacity is available and you confirm that you want to spend them. If you have several packs, the oldest is used first.
Counting readings and failed requests. One reading is one completed result from a resume reading, posting comparison, interview answer or cover-letter request. Reopening a saved result does not use another reading. A request that fails, times out or is rejected as an unusable response does not consume a reading; we restore a credit if it was deducted. Generating a fresh result counts as another reading when the request succeeds. We show the applicable allowance or pack charge before you confirm.
Checkout and payment. Stripe processes payments. We do not receive your full card number, but receive the transaction and billing information needed to manage purchases. Before you pay, checkout identifies the supplier and required contact details, the purchase, total price and taxes, billing schedule and cancellation/refund rules, and lets you correct errors or decline. We email a retainable copy of the agreement and purchase details promptly after purchase and within any applicable legal deadline. We do not convert a free account into a paid plan without an affirmative purchase.
Cancellation. Cancel a subscription at any time in Profile using Manage billing or by emailing hello@mycammino.com from your account email address. We confirm cancellation and do not charge for a subsequent billing period after receiving it. There is no cancellation fee. Unless you request an eligible refund or delete your account, subscription access continues to the end of the period already paid for. If a renewal charge is processed after a timely cancellation, we refund it. A failed payment may suspend paid features but does not authorise an overage charge or a new subscription.
Subscription refunds. In addition to rights provided by law, you may request a full refund of a subscription charge within 14 days after that charge if you have used no subscription readings during the period it purchased. Email hello@mycammino.com or use the billing support control. A full refund ends that period's paid access and stops renewal unless you separately choose to subscribe again. Otherwise, voluntary mid-period cancellation does not produce a partial refund; access continues as described above unless you delete the account.
Pack refunds. Within 30 days after buying a pack, you may request a refund of any unused readings from that pack at CAD $0.90 per reading, plus the corresponding tax. Refunded readings are removed. Outside that period, unused readings remain available without expiry; there is no general cash-redemption right except as required by law or promised below. Using some readings does not prevent a timely refund of the rest. We issue approved refunds to the original payment method within 15 days of the request, or sooner where required by law; your payment provider may take additional time to display them.
Closure and balances. If you delete your account, we refund all unused purchased pack readings at the price actually paid per reading, including corresponding tax, before removing their ledger. If we close your account or discontinue the paid service, we also refund the unused part of the prepaid subscription period on a daily prorated basis. Where a full refund is due under another paragraph or law, that right prevails. We do not use termination as a forfeiture of purchased pack balances. We keep only the minimal transaction records needed to complete refunds, stop billing and meet legal obligations.
Prices, benefits and ongoing billing. We may offer different prices to new purchasers. For your existing subscription, we give at least 30 days' advance notice of a proposed price or material benefit change and obtain your express agreement before applying it. If you do not agree, we keep your existing terms or end the subscription on proper notice without a further charge at the new price. Purchases already made are not devalued retroactively. The subscription is ongoing with monthly billing; any legally required renewal, amendment or cancellation notices and rights apply in addition to these terms.
Your statutory rights. These voluntary refund policies do not limit cancellation, refund, chargeback, service-quality or other rights provided by applicable consumer law. If the law provides a better right, it applies. We do not impose a waiver of those rights as a condition of receiving a refund.
7 Availability and limitations of guidance
We use reasonable care in providing Cammino, but cannot guarantee uninterrupted availability. Maintenance, faults or provider outages may interrupt it. We restore failed reading credits as described in section 6. Nothing in this section excludes a service-quality guarantee or remedy that applies by law.
Cammino uses public information about occupations, licensing bodies and support organisations in Canada. It can become outdated or incomplete. Check information important to your decision with the responsible organisation; links are provided where available. General occupation ratings are guidance, not binding licensing rules or proof of your individual qualifications.
Cammino can be wrong about you. It works from what you tell it and from patterns in published data, and neither of those is you.
8 Our responsibility and its limits
We are responsible for performing our obligations under these terms and applicable law and for handling personal information as described in the Privacy Policy. These terms do not exclude mandatory service-quality guarantees, consumer remedies, privacy rights or other liabilities that the law does not permit us to exclude or limit.
You decide how to use career guidance and what to send to an employer. We do not guarantee an employment, interview, educational or licensing outcome. To the extent permitted by law, we are not liable for losses that were not reasonably foreseeable when the relevant agreement was made. This does not excuse losses caused by our own breach where the law makes us responsible.
To the extent permitted by law, our total liability for claims arising from the service is limited to the greater of CAD $500 and the fees you paid us in the 12 months before the event giving rise to the claim. This cap and the preceding exclusion do not apply to fraud, deliberate misconduct, gross negligence, death or personal injury caused by our negligence, breach of our confidentiality or personal-information protection obligations, or liability or remedies that cannot lawfully be limited. Refunds we owe under section 6 are payable in addition to this cap. If a limitation is unlawful in your circumstances, it does not apply to you.
9 Suspension and ending the service
You can stop using Cammino at any time, cancel a subscription under section 6 and delete your account through the Profile screen. Account deletion cancels future subscription billing and ends access immediately; cancellation alone keeps your account and access until the paid period ends. The deletion confirmation explains refunds and the effect on conversations. If you cannot sign in, contact hello@mycammino.com.
We may suspend or close an account where reasonably necessary because of a material breach of these terms, a safety or security risk, or a legal requirement. Where practicable, we give notice and an opportunity to resolve the issue first. We may act immediately where delay would create risk, and explain the action afterwards when lawful and safe. Review requests go to hello@mycammino.com. We review suspended accounts within 90 days and then as needed; suspension is not a reason to retain all account information indefinitely.
We may discontinue Cammino or a feature. Where reasonably possible, we give at least 30 days' notice and an opportunity to download your account data. An urgent security or legal issue may require a shorter period. If we end a paid service or close your account, we stop future charges and refund unused prepaid subscription time and unused purchased readings as set out in section 6.
The Privacy Policy explains deletion of active records and limited retention of backups, provider copies, correspondence, consent records and necessary legal records. Deleting an account also removes the active conversations involving that account from both participants' accounts, including the other participant's messages. It cannot retrieve copies either person has already saved outside Cammino. Limited reported material may remain where needed for a specific safety matter, dispute or legal requirement. We apply the published inactivity policy without forfeiting purchased readings or an active subscription.
10 Changes to these terms
We date and publish changes and notify affected members directly of material changes before they take effect. A material change affecting your existing agreement, including a price or reduction in paid benefits, is presented for your express agreement with at least 30 days' notice or a longer period required by law. We explain the proposed text, effective date, choices and how to respond. Until you agree, your existing paid terms remain in effect unless the agreement is lawfully ended under section 9. We do not apply changes retroactively.
Silence or continued use does not authorise a new charge, a material change requiring your agreement or a new personal-information use requiring consent. You may decline and stop using the affected feature, cancel future billing, export your data or request deletion. Necessary changes required by law may take effect as the law requires; we explain them and preserve mandatory cancellation and refund rights. Editorial corrections that do not change rights or obligations are posted with the updated date.
11 Governing law and disputes
Ontario law and the federal laws of Canada applicable in Ontario govern these terms, subject to mandatory protections of the province or territory where you reside. Ontario courts have non-exclusive jurisdiction; this does not prevent you from using another court or tribunal where the law gives you that right. In particular, nothing here removes a Quebec consumer's applicable rights or jurisdictional protections. We do not require arbitration or waive your right to participate in a class proceeding.
If you think we have got something wrong, you may contact hello@mycammino.com so we can try to resolve it. Contacting us first is not a condition of exercising a legal right, making a regulatory complaint or starting a proceeding.